Privacy Policy
Effective Date: 01 February 2026

This Privacy Policy explains how BUILDX INTERIOR PRODUCTS PRIVATE LIMITED (registered office: 4/2 Melukote, West Of Chord Road, 1st Main Road, 2nd Stage, Rajaji Nagar Industrial Town, Rajajinagar, Bengaluru, Karnataka 560010, India) collects, uses, and protects your information when you use our website www.buildx.co.in ("Website"), services, or communicate with us.

By accessing our Website, creating an account, or purchasing our services, you agree to the terms of this Privacy Policy and our Terms of Use. If you do not agree, please do not use our Website or services.

1. Information We Collect

We may collect personal and non-personal information when you:

  • Register for an account or sign up for our newsletter
  • Purchase products or services from us
  • Contact us via email or otherwise
  • Participate in surveys, contests, or promotional offers
  • Download free resources from our Website
  • Visit our Website (through cookies and analytics tools)

The information may include:

  • Name, email, phone number, billing details
  • Login credentials (username, password)
  • Payment and transaction information
  • IP address, browser type, device details
  • User activity data (via cookies, Google Analytics, FullStory, or similar tools)

Our Website and services are not intended for children under 16. If you are under 16, you must obtain consent from a parent or guardian.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services and Website
  • Process payments and fulfill orders
  • Communicate with you about services, offers, or updates
  • Send newsletters, marketing, and promotional materials (if you’ve consented)
  • Ensure account and Website security
  • Comply with legal obligations

You can opt out of marketing communications at any time by:

  • Clicking "unsubscribe" in any email or SMS
  • Contacting us at hello@buildx.co.in
  • Sending "STOP" via SMS.
  • Adjusting app notification settings on your device

3. Sharing of Information

We do not sell or rent your personal information. We may share your data only with:

  • Service providers and vendors (e.g., email providers, payment processors)
  • Business partners or instructors where required to deliver services
  • Legal authorities if required by law, regulation, or to protect rights and safety
  • Third parties with your explicit consent

4. Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your data (except where retention is legally required, e.g., payment records)
  • Restrict or object to certain data processing activities
  • Withdraw consent for marketing communications

To exercise these rights, email us at hello@buildx.co.in.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Personalize your Website experience
  • Recognize returning users
  • Improve Website performance
  • Show relevant advertising

You can control or disable cookies via your browser settings. Please note some Website features may not function properly if cookies are disabled.

6. Data Security & Retention

We implement industry-standard security measures to protect your data.

We retain your information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

Backups may be stored securely, and data will be deleted from them when commercially feasible.

7. Dispute Resolution

If you have a dispute regarding your data or this Privacy Policy:

  • We will first try to resolve it amicably.
  • If unresolved within 30 days, disputes will be settled under the Indian Arbitration & Conciliation Act, 1996, with arbitration in New Delhi and proceedings in English.
  • You waive rights to participate in class actions or jury trials.

8. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in New Delhi, India.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted at www.buildx.co.in/privacy-policy.

Significant changes will also be notified via email.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

BUILDX INTERIOR PRODUCTS PRIVATE LIMITED

#4/2, 2nd Floor, 1st Main Road, Rajajinagar Industrial Town, Bengaluru, Karnataka 560044

Email: hello@buildx.co.in